Privacy Policy

Who We Are

The Memeplex Weaving Company SARL (“we”, “us”, “our”) is a company registered in Geneva, Switzerland (CHE-290.862.749). We provide marketing, branding, and community development services. We also develop AI-powered products, including Noor, a personal styling assistant demo accessible via WhatsApp and Telegram.

This policy explains how we collect, use, and protect your personal data when you use our website and services.

Data We Collect

Depending on which services you use, we may collect:

• Contact information (name, email address, phone number)
• Messages you send us through WhatsApp, Telegram, or email
• Photos and images you share with our AI styling services
• Style preferences and wardrobe information provided to Noor
• Basic usage data (how you interact with our services)

How We Use Your Data

We use your data to:

• Deliver our services, including personalized styling advice through our Noor demo
• Respond to your inquiries and support requests
• Improve our products and services

We do not sell your personal data to third parties. We do not use your data for advertising. Your conversations and images are used solely to provide the service you requested.

Data Storage & Security

Your data is stored securely using Supabase, a cloud database platform with encryption at rest and in transit. We use industry-standard security measures to protect your information, including encrypted connections (TLS) and access controls.

Our servers are located in the European Union. We take reasonable steps to ensure your data is treated securely and in accordance with this policy.

Third-Party Services

Our services integrate with third-party platforms including WhatsApp (Meta), Telegram, and AI model providers (Anthropic, OpenAI). When you interact with us through these platforms, their respective privacy policies also apply. We only share the minimum data necessary to deliver our services.

Your Rights

Under applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a portable copy of your data

To exercise any of these rights, contact us at hello@memeplexweaving.co. We will respond within 30 days.

Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.

Contact

For any privacy-related questions or requests:

The Memeplex Weaving Company SARL

Rue des Charmilles 1, c/o Arbitri SARL

1203 Geneva, Switzerland

hello@memeplexweaving.co